2022-01-27 • Deposit/WithdrawI transferred the wrong wallet address/ I deposited an asset that CoinStrat does not support, what should I do?
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Unfortunately, if you have deposited a digital asset that CoinStrat does not support, these assets will most likely be lost and cannot be recovered. Be extremely careful when sending cryptocurrency transactions, as they cannot be undone or reversed. When there is any doubt or question, we strongly recommend you to start with a small test trade and check if the assets are credited to your account before depositing some larger coins, or you can chat with our support or email support@coinstrat.com anytime.
Unfortunately, if you have deposited a digital asset that CoinStrat does not support, these assets will most likely be lost and cannot be recovered. Be extremely careful when sending cryptocurrency transactions, as they cannot be undone or reversed. When there is any doubt or question, we strongly recommend you to start with a small test trade and check if the assets are credited to your account before depositing some larger coins, or you can chat with our support or email support@coinstrat.com anytime.