Troubleshooting steps:

• Clear Browser Cache and Cookies
• Try using Incognito or Private window
• Try using a different web browser
• Turn off VPN (If available)
• Check for malware protection applications or other security add-ons/extensions (these may affect your ability to access our website)

If the problem persists after trying the above steps, please contact a BlockFi customer service representative. You can do so by clicking the Chat icon at the bottom right of this page.