Điều Khoản Dịch VụGeneral Terms and Conditions

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1. Introduction

CoinStrat LTD. is an entity incorporated in British Columbia, Canada, with the following registrations: Incorporation number BC1258967.

CoinStrat Ltd. and its Affiliates (collectively: “we,” “our,” “us”, “CoinStrat,” or the “Company”) provide the following Terms of Use (the “Terms”) that apply to our users (“you”or “User(s)”) and govern each User’s access to, and use of, CoinStrat’ products and services as well as our mobile and web-based application(s), our website(s), any software, programs, documentation, tools, hardware, internet-based services, components, and any updates (including software maintenance, service information, help content, bug fixes or maintenance releases) provided to you by CoinStrat, directly or indirectly, through our mobile application, our website, or any other online services we provide (collectively, the “Services”).

The Services are provided solely for use by you, and your use of the Services is expressly conditioned on your consent to, and compliance with, these Terms. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to any of the provisions of these Terms you should immediately stop using the Services. In addition, our Privacy Policy is set forth here, and is incorporated into these Terms in its entirety. We encourage you to read these Terms carefully and use them to make informed decisions.

By accepting these Terms you hereby agree and acknowledge that the Services described herein are being provided by multiple CoinStrat entities incorporated and existing in various jurisdictions, based on the scope and nature of the Services, your jurisdiction and applicable laws. We may, from time to time, provide certain Services by different entities within the CoinStrat group, and any change in and/or assignment of the contracting entity shall not be considered an amendment of these Terms.



2. Definitions

Capitalized terms shall have the meanings assigned to them in these Terms, unless the context requires otherwise.

“Account” or “CoinStrat Account” means a User’s designated user account on the CoinStrat website or mobile application, allowing a User to access and use the Services, and view and manage his or her personal information and profile. Your Account is not a bank account, deposit account, savings accounts, checking account, or any other type of asset account and should not be characterized as a banking product or service.

“Affiliate” means an entity that owns or controls, is owned or controlled by, or is or under common control or ownership with a party, where control is defined as the direct or indirect power to direct or cause the direction of the management and policies of such party, whether through ownership of voting securities, by contract, or otherwise.

“AML” stands for Anti-Money Laundering, which means a set of procedures, laws, and regulations that are intended to stop the practice of generating income through illegal actions.

“Blockchain” means a system in which records of transactions made in Digital Assets are maintained across several computers that are linked in a peer-to-peer network.

“Digital Asset” means a digital representation of value in which encryption techniques are used to regulate the generation of digital units and verify the transfer of assets, operating independently from a central bank.

“Eligible Digital Assets” means the types of Digital Assets we may choose to designate for inclusion under one or more of the Services from time to time, which are subject to change and/or limitation in our sole discretion, based on business, regulatory and/or other considerations.

“Fiat,” when used in reference to money or currency, means the coin and paper money of a country that is designated as legal tender, circulates, and is customarily used and accepted as a medium of exchange in the country of issuance.

“KYC” stands for Know Your Customer (or Client), which means the process of a business verifying the identity of its customers or clients and assessing potential risks of illegal intentions for the business relationship.

“Pegging” is the practice of fixing the exchange rate of one currency to the value of another currency or asset.

“Stablecoin” means a Digital Asset that is Pegged to a distinct asset.

“Virtual Wallet” or “Virtual Wallet Address” means an on-Blockchain virtual address in which Digital Assets can be held and transferred.

3. Eligibility and Proof of Identity

In order to use the Services you must first register for a CoinStrat Account.

In order to be eligible to access and use the Services, you must (i) be eighteen (18) years of age or older, (ii) have the legal ability to enter into and be bound by these Terms, (iii) comply with these Terms, and (iv) register for and maintain an active and valid CoinStrat Account. CoinStrat is not obligated to accept any application from any applicant and has sole and absolute discretion to accept or reject applications to create CoinStrat Accounts.

The Services are not available where prohibited by law or by CoinStrat policy, as updated from time to time; currently, such places include the countries of Iran, North Korea, Sudan, South Sudan, Syria, Cuba, or any other country against which the United States, the United Kingdom or the European Union imposes financial sanctions or embargoes.

Be advised that in some jurisdictions, due to regulatory considerations, CoinStrat may not provide part or all of the Services, which may include support for some Eligible Digital Assets.

Due to changing regulatory requirements and interpretations in the Digital Assets markets, CoinStrat will use its sole and absolute discretion to revise the list of prohibited jurisdictions, reject specific applications to open CoinStrat Accounts, use part or all of the Services and/or close, freeze or suspend CoinStrat Accounts, where CoinStrat, in its sole and absolute discretion, has determined that regulatory or policy reasons prevent CoinStrat from being able to offer its Services.

CoinStrat is subject to Anti-Money Laundering (“AML”), Know Your Client (“KYC”), and U.S. sanction requirements under the Bank Secrecy Act (“BSA”), Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act (“USA PATRIOT Act”), and the Office of Foreign Assets Control (“OFAC”).

Under applicable AML and OFAC rules, CoinStrat is obligated to maintain certain information about you, including User records and transaction history, for five years (seven years for Users residing in the state of New York), or a longer period as may be required under applicable laws. Under certain circumstances, CoinStrat is required to report to the competent authorities of any unusual transactions, or of any suspicion it may have that any User might be involved in any financial crime or illicit activity.

CoinStrat is required to comply with applicable AML and KYC requirements before and after you register for a CoinStrat Account. When you register for a CoinStrat Account, we will ask for documentation and information, including but not limited to copies of your government-issued identification document (e.g. Passport, driver’s license). For corporate CoinStrat Accounts, we may require identification information related to the directors, officers, authorized representatives, or equity owners of the business. We may also gather and use information about you from third parties, to help us confirm your identity, perform our AML/KYC checks and/or determine your access to the Services You represent and warrant at all times that any and all information provided by you to us is true, accurate, and not misleading in any respect. If any such information changes, it is your obligation to provide the new information to us as soon as practicable following such change.

4. Services

A. CoinStrat Account

Your CoinStrat Account allows you to view your balances in connection with the Services provided to you by CoinStrat and access the Services and conduct certain transactions online. You are solely responsible for the activities under your CoinStrat Account and for securing your CoinStrat Account IDs, passwords, hints, or any other codes that you use to access your CoinStrat Account and the Services. CoinStrat is not responsible for any loss or compromise of your access information and/or your personal information, or for any loss that you may sustain due to compromise of your access information and/or personal information.

We will not be liable for following any instruction we receive through your CoinStrat Account, even if it was not authorized by you, or if it was entered by mistake or is otherwise inaccurate. To verify the authenticity of any instruction we receive through your CoinStrat Account, we may require your signature or identification in any form we deem necessary, at our sole discretion, and we may accept digital images and electronic signatures for documents that need to be signed. You agree to reimburse us (and we may charge you or deduct from the balance of your CoinStrat Account) for all claims, costs, losses and damages, including reasonable attorneys’ fees, that result from our following of your instructions to take any action related to your CoinStrat Account.

Your CoinStrat Account is not a deposit or checking account, and CoinStrat does not hold any Digital Assets on your behalf. All Eligible Digital Asset balances on your Account represent Digital Assets that are either loaned by you to CoinStrat or held by CoinStrat as collateral, and therefore, owned, held and/or controlled by CoinStrat (under the applicable Service, as further detailed herein), and subject to CoinStrat’ obligation to deliver such Digital Assets back to you upon the termination of the applicable Service.

CoinStrat may freeze, suspend or terminate your Account at any time in its sole discretion, in addition to taking any action and seeking any remedy it may be entitled to in law or in equity, in any event it may have any suspicion of your involvement in any fraudulent activity of any kind, misuse of the Services, inaccurate or misleading information provided by you, or any money laundering or other financial crime related to you or your CoinStrat Account.

B. Earn Interest Payment

Our Interest Payment service allows you to earn a financing fee from CoinStrat, referred to as “Interest Payment”, in the form of Digital Assets (in the same Digital Asset you deliver) in exchange for entering into open-ended loans of your Eligible Digital Assets to CoinStrat under the terms hereof. By lending your Eligible Digital Assets to CoinStrat you grant CoinStrat all rights and title to such Digital Assets, for CoinStrat to use in its sole discretion.

The balance of Eligible Digital Assets loaned by you to CoinStrat, and any Interest Payment gained thereon (see further Section ‎12 below, “How Interests are Calculated and Earned”) are visible via your CoinStrat Account. You may terminate any loan to CoinStrat at any time, and request that CoinStrat return the borrowed Eligible Digital Assets and deliver any accrued Interest from the Interest Payment service, in each case by transferring such Eligible Digital Assets and Interest Payment to your external Virtual Wallet (in accordance with Section 11 below, “Withdrawals”).

Interest Payment is not an investment program nor a speculative tool. Rather, you are earning Interest as a financing fee on the loan of Digital Assets you have transferred to CoinStrat, in accordance with the rates published by CoinStrat from time to time, in accordance with these Terms.

By virtue of agreeing to these Terms and transferring any Eligible Digital Assets to the Virtual Wallet provided by CoinStrat via our platform (which, for the avoidance of doubt, shall be seen as completed only upon the receipt of such Eligible Digital Assets in the applicable Virtual Wallet controlled by CoinStrat), you agree to lend such Digital Assets to CoinStrat in accordance with the terms hereof.

C. Borrow

You may apply to borrow certain Stablecoins from an Affiliate of CoinStrat, as will be agreed between you and CoinStrat or its Affiliates in writing, against Eligible Digital Assets in your CoinStrat Account (each, a “Fiat Loan”). If approved, such application shall be subject to a separate agreement to be entered into between you and the CoinStrat Affiliate (the “Fiat Loan Agreement”), and CoinStrat or its Affiliates shall hold the Digital Assets provided as collateral under the Fiat Loan Agreement for the benefit of the Lender subject to the terms hereof, including without limitation Sections 9, 10 and 13.

In no circumstances shall it be permissible to use the proceeds of such Fiat Loans to purchase additional Digital Assets through any third-party fiat “on-ramp” service providers that may be integrated in or connected with the CoinStrat platform from time to time, and you represent and warrant that you will not do so. CoinStrat further does not recommend or encourage any use of borrowed funds for purchasing Digital Assets or making any financial investment. Any use of the proceeds of Fiat loans must be in full compliance with the terms of all applicable laws and regulations, these Terms and the applicable Fiat Loan Agreement, and you shall be solely responsible and liable for any breach of any of the foregoing.

Any Eligible Digital Assets you provide as collateral under a Fiat Loan Agreement shall not generate Rewards for your benefit under the Earn Rewards service, as set out below, and you explicitly authorize CoinStrat or its Affiliates to temporarily deduct such amounts of Eligible Digital Asset from the balance of your loan to CoinStrat under the Earn Rewards Service, until such time that your Fiat Loan is repaid in full and your Eligible Digital Assets cease to act as collateral for your Fiat Loan under the applicable Fiat Loan Agreement, at which point such Digital Assets shall be added to the balance of your loan to CoinStrat and resume being regarded as a loan to CoinStrat and entitle you to accrue Rewards under the Earn Rewards Service.

CoinStrat may offer other forms of commercial arrangement under the Borrow service, such as a sale and repurchase arrangement, based on its regulatory, business or other considerations.

5. CoinStrat Account Types

A. Individual Account

This CoinStrat Account is owned by only one natural person who is and will continue to be the only person authorized to take any action in the CoinStrat Account. By opening an Individual CoinStrat Account, you represent and warrant that you are and shall at all times continue to be the sole beneficial owner of the CoinStrat Account and user of all Services facilitated or generated therefrom.

B. Corporate CoinStrat Account

This CoinStrat Account is owned by a corporation, unincorporated association, a company, a partnership, fiduciary, sole proprietorship or other legally recognized group (interchangeably defined as an “Entity”) holding a CoinStrat Account in any capacity other than an individual capacity. An Entity can apply to open a CoinStrat Account through any natural person(s) who is duly authorized by the Entity to do so (an “Authorized Representative”).

Such Authorized Representative represents and agrees, on behalf of the Entity, as well as on his or her own behalf, that he or she:

  1. is fully authorized to execute all documents or otherwise complete our requirements in his or her stated capacity;
  2. has provided us all documents or other information necessary to demonstrate that authority; and
  3. will provide other documents and complete other requirements as we may request from time to time.

We may refuse to recognize any such authorization if, in our reasonable judgment, it appears to be incomplete or improperly executed.

By opening a Corporate CoinStrat Account, the Authorized Representative represents and warrants on behalf of the Entity that the Entity is and shall at all times continue to be the sole beneficial owner of the CoinStrat Account and user of all Services facilitated or generated therefrom and that the ultimate beneficial owners of all assets and assets belonging to the Entity are as represented during the establishment of the Corporate CoinStrat Account. The Entity registered as holder of a Corporate CoinStrat Account, the ultimate beneficial owner(s) of such Entity and any Authorized Representative(s) shall each be responsible for updating CoinStrat immediately of any change in the details of the Entity, ultimate beneficial owner(s) and/or Authorized Representative(s), including any appointment or termination of the same, change of control in the Entity or change in the registration details of the Entity, and such persons shall be jointly and severally liable to CoinStrat for any breach of these Terms in connection with the Corporate CoinStrat Account.

6. Authorized Users

For both Individual and Corporate CoinStrat Accounts, we may follow any instructions regarding your CoinStrat Accounts provided that we reasonably believe such instructions are authorized by the CoinStrat Account holder, and we will not be held liable for following any instructions provided by a person designated or identified as an authorized User or Authorized Representative.

7. Account Balance

Your CoinStrat Account balance visible through the platform shall indicate the amounts of Eligible Digital Assets owed to you by CoinStrat. You can lend additional Eligible Digital Assets to CoinStrat by transferring the same to the Digital Wallet Address(es) provided in your CoinStrat Account (or as otherwise notified by us to you). We reserve the right to reject entry into any loan transaction, and/or the right to repay any loan of Digital Asset already made, each at your expense. Any Digital Asset received will be treated by us as being loaned to us beginning on the date and at the time stamped on the Blockchain confirmation.

Once such Eligible Digital Assets are received by CoinStrat, they shall be CoinStrat’ property for all intents and purposes, and you will immediately start accruing Rewards on such Digital Assets in accordance with the terms hereof (unless explicitly provided for the purpose of being utilized for any other Service), and the corresponding amount (and kind) of Eligible Digital Assets shall be reflected in your CoinStrat Account balance.

It is your sole responsibility to make sure that Digital Assets you wish to lend to CoinStrat are Eligible Digital Assets, and that your transfer on the Blockchain is directed to the correct Virtual Wallet Address as provided to you by CoinStrat (which may differ from time to time and between different Digital Assets).

If you do not carefully follow these instructions, your Digital Assets may be irrevocably lost, and CoinStrat may not be able to assist you in retrieving them. CoinStrat will not be liable to you for any such loss.

8. Ownership of Digital Assets

You hereby represent and warrant to us that any Digital Asset delivered by you for the purpose of utilizing CoinStrat’ Services is owned by you or that you are fully permitted to carry out transactions using such Digital Assets without restriction or limitation, and that your use of the Services is solely for your own account and benefit, and not on behalf of any other person or entity. You further represent and warrant that all such Digital Assets are free from any claims, indebtedness, liens, or third-party interests.


9. Setoff and Security Interest Rights

You grant us a security interest in any and all Eligible Digital Assets loaned to CoinStrat or otherwise credited to your CoinStrat Account for debts, amounts owed, or liabilities incurred to us or any of our Affiliates by you or any of your Authorized Representatives, if any (“Obligations”). Obligations may include both secured and unsecured debts, and Obligations you owe individually or together with someone else, including Obligations under other transactions or agreements between you and us or any of our Affiliates.

We may take or set off from any Eligible Digital Asset balance in your CoinStrat Accounts, or deduct from any obligations CoinStrat may have to you, any direct, indirect, and acquired Obligations that you owe us or our Affiliates. These rights are in addition to other rights we may have to take, transfer, or charge from any assets or balance in your CoinStrat Account for Obligations you owe us or our Affiliates.

Your acceptance of these Terms serves as your consent to CoinStrat’ asserting its security interest or exercising its right of setoff should any laws governing your CoinStrat Account require your consent. If the law restricts our ability to take, transfer, or setoff from any obligations to you, or if your CoinStrat Account balance is protected from attachment, levy, or legal process, you waive those conditions and limits to the full extent that you may do so by contract, and you authorize us to take any actions to offset your Obligations in any or all of your CoinStrat Accounts.

We hereby agree that, to the extent permitted by applicable law, in the event that CoinStrat breaches its obligation under these Terms, you may set off assets or amounts we owe you with respect to your CoinStrat Account, against your Obligations. If the law restricts your ability to take, transfer, or setoff our obligations to you, or if they are protected from attachment, levy, or legal process, we waive those conditions and limits to the full extent that we may do so by contract, and we authorize you to apply our obligations to you to your Obligations.

10. Risk Disclosure

Before using any of CoinStrat’ Services, you should ensure that you fully understand and can afford to undertake the risks involved. You should carefully read and make sure you understand our Risk Disclosure, which lists some, but not all of the risks involved in holding, trading and using crypto assets generally, and using CoinStrat’ services specifically. The risks listed below are intended to provide you with a general outline of the risks involved, but cannot capture all such risks.

These Terms and your use of any of our Services do not create a fiduciary relationship between us and you; your CoinStrat Account is not a checking or savings account, and it is not covered by insurance against losses. We may lend, sell, pledge, hypothecate, assign, invest, use, commingle or otherwise dispose of assets and Eligible Digital Assets to counterparties or hold the Eligible Digital Assets with counterparties, and we will use our best commercial and operational efforts to prevent losses. By lending Eligible Digital Assets to CoinStrat or otherwise using the Services, you will not be entitled to any profits or income CoinStrat may generate from any subsequent use of any Digital Assets (or otherwise), nor will you be exposed to any losses which CoinStrat may suffer as a result thereof. You are, however, exposed to the possibility of CoinStrat becoming unable to repay its obligations in part or in full, in which case your Digital Assets may be at risk.


CoinStrat does not provide any legal, tax or financial advice and you are strongly advised to obtain independent legal, tax or financial advice prior to making any financial decision, including buying, trading, holding or using Digital Assets. There are significant risks associated with Digital Assets, and you are solely responsible to make sure you understand such risks and assess whether such risks are appropriate for you. CoinStrat does not make any offers, recommendations or invitations for you to deal in Digital Assets or use any services, and does not take into account your personal circumstances, financial situation, needs or goals. Before making any financial decision, you should carefully assess your financial situation and capacity, and only use funds that you can afford to lose. Before entering into any transaction or using any of the Services you should ensure that you understand and have made an independent assessment of the suitability and appropriateness of a transaction into which you are entering and the nature and extent of your exposure to risk of loss in light of your own objectives, financial and operational resources and other relevant circumstances. Past performance is no guarantee of future results.

Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the use, transfer, exchange, and value of Digital Assets. Transactions in Digital Assets may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable.

The value of Digital Assets may be derived from the continued willingness of market participants to exchange Digital Assets for Fiat currencies or other Digital Assets. If such willingness is abolished for any reason, this may result in the potential for a permanent and total loss of value of a particular Digital Asset.

The volatility and unpredictability of the price of Digital Assets may result in significant loss over a short period of time. The nature of Digital Assets may lead to an increased risk of fraud or cyber-attack, including rollback attacks or Blockchain reorganizations. The nature of Digital Assets means that any technological difficulties experienced by CoinStrat or third parties may limit, delay or prevent the access or use of Digital Assets and/or cause losses of Digital Assets. Although CoinStrat takes precautionary measures to protect against cyber threats, circumstances may arise where losses or damages are incurred.

In light of these risks, which are only some of the risks involved in using the Services and holding or trading in Digital Assets, and do not constitute an exhaustive list of such risks, you should carefully consider whether holding or trading Digital Assets in general and/or using our Services is suitable for you in light of your financial condition.

10.1 Risks Related to Crypto Assets Generally 

Dealing in crypto assets can incur risk of financial loss. Crypto assets are by their nature highly volatile and you should be aware that the risk of loss in trading, investing or holding crypto assets can be substantial. 

The value of crypto assets can be highly unpredictable, with significant price fluctuations within short periods of time. Crypto assets are extremely volatile, can experience significant price fluctuations within short periods of time and their value may not be guaranteed or backed by any government. 

The value of crypto assets can be affected by unpredictable events, including the performance of world markets, interest rates, changes in taxation on income and capital, foreign exchange rates, regulatory and legislative changes, technological developments and market sentiment. 

Crypto assets are not legal tender, and there is no guarantee that any person shall agree to accept them for their intended purpose at any time in the future. Market availability and liquidity may be limited or disrupted, and there can be no guarantee that you would be able to sell or exchange your crypto assets at any price. 

The nature of crypto assets may entice an increased risk of fraud or cyber-attack, including rollback attacks or blockchain reorganizations. 

Crypto asset transactions are not reversible. Erroneous transactions may result in irreversible loss of your funds. 

Where you hold crypto assets in your on-chain digital wallet, you must be very cautious in maintaining your private keys and backup phrase. Loss of private keys and backup phrase may result in irreversible loss of your funds. Due to the decentralized nature of blockchain, there is no central party which may restore your private keys, extract your funds or reimburse you for your losses. 

Any third party gaining access to your digital wallet can extract your funds, and you may not be able to identify or find such parties. Never provide any person with your wallet’s private keys or backup phrase. 

Once you send crypto assets to an address, there is risk that you may lose access to, and any claim on, those crypto assets either indefinitely or permanently because, for example, an address may have been entered incorrectly. Losses due to fraudulent or accidental transactions may not be recoverable. 

Crypto assets which are meant to mimic or follow the price of another asset (e.g. any fiat currency, commodity) may not always accurately reflect such prices, which can fluctuate above or below its intended value. 

Crypto assets are largely unregulated in most parts of the world, and limited protection (if any) may be afforded to users in the event of loss. Crypto exchanges and service providers may not be subject to regulatory supervision. 

Different jurisdictions may treat crypto assets differently, and the cross-border nature of the blockchain and of crypto assets may make them subject to the laws of various jurisdictions. You must always make sure that any use you make of any crypto asset is compliant with all applicable laws. 

Different jurisdictions may impose specific tax rules and treatments to crypto assets. You must ensure you understand the tax implications of your activities, and always comply with all reporting and payment obligations applicable to you. 

Blockchain technologies are susceptible to a wide variety of risks, from malicious attacks to technical difficulties and failures, which may result in loss of funds transacted or held over the blockchain, increased transaction costs or delays in execution. 

10.2. Risks Related to Using CoinStrat’ Services 

CoinStrat may suffer technological difficulties which may prevent the access or use of your account, or delay your transactions. 

CoinStrat’ top priority is the security of its systems, cryptoassets held by it and its users’ personal information. However, CoinStrat (and third parties having authorized access or control over such assets) may suffer malicious attacks and security breaches, which may result in the compromise of such assets. 

We try to ensure that the information on this site is correct, but we do not give any express or implied warranty as to its accuracy. We do not accept liability for any error or omission. 

CoinStrat deploys crypto assets held by it in a variety of income generating activities, including lending them to third parties and transferring them to external platforms and systems. CoinStrat conducts in-depth due diligence reviews of any such third party or platform, including security, financial and credibility tests. However, CoinStrat can not guarantee that they shall not suffer any breaches, lose such assets or fail to return any assets to CoinStrat, resulting in financial loss. 

CoinStrat’ obligation to return to its user the crypto assets available in such users’ CoinStrat account (subject always to CoinStrat’ Terms of Use) is not affected by losses suffered by CoinStrat, including as a result of any hack or loss of deployed assets (except where such losses are caused by a user’s act or omission), and such losses shall not be borne by the user. However, by engaging with CoinStrat you acknowledge that there is a risk that CoinStrat may become unable to repay its obligations to its creditors, in which case your funds may be lost, in whole or in part. 

The rewards CoinStrat pays users for transferring their crypto assets are determined on a weekly basis, based on a variety of considerations, including market conditions, demand and supply of a particular crypto asset, interest rates in the fiat markets and CoinStrat’ own inventories and cost of capital. While CoinStrat strives to maintain stable reward rates over time, any change in circumstances may bring about changes to such rates, and in some events the rates may drop to 0%. Users will be updated of any change to reward rates on a weekly basis, and may choose to discontinue using the ‘earn’ service at any time. 

Using CoinStrat’ ‘borrow’ service (allowing users to borrow fiat/stablecoin from CoinStrat against crypto asset collateral) involves the risks of margin calls and liquidations - in the event that the value of your collateral drops below a certain level, CoinStrat may require you add additional collateral or return a portion of your loan, and if you fail to do so within the timeframe set by CoinStrat and the value of your collateral continues to drop - CoinStrat may liquidate your collateral and close your loan. 

CoinStrat does not offer custodial or fiduciary services to you, and does not hold your crypto assets as your custodian or on your behalf. Your CoinStrat account is not a deposit, checking or savings account, and it is not covered by insurance against losses. We may lend, sell, pledge, hypothecate, assign, invest, use, commingle or otherwise dispose of assets to counterparties, using our best commercial and operational efforts to prevent losses. 

Legislative and regulatory changes or actions at the state, national, or international level may adversely affect CoinStrat’ ability to continue to provide some or all of its services in any jurisdiction, continue to support any particular crypto asset or continue to serve any specific user or group of users. CoinStrat can not guarantee the continued and uninterrupted provision of the services to you. 

CoinStrat’ systems, as well as those of third parties utilized by CoinStrat, may be subject to errors, bugs, disruptions, interruptions and communication failures, which may result in delays, errors, temporary suspension or inaccessibility of the services, which might cause damages or losses to the user of the services. 

Crypto assets are not legal tender, CoinStrat is not a bank or depository institution, and your CoinStrat account is not a deposit or savings account. Crypto assets in your CoinStrat account are not held by CoinStrat as a custodian or fiduciary, are not insured by any private or governmental insurance plan, and are not covered by any compensation scheme.


11. Withdrawals

Subject to these Terms, you have a call option on all loans made to CoinStrat to demand immediate complete or partial repayment of any loan at any time through a complete or partial withdrawal of Eligible Digital Assets from your CoinStrat Account balance at any time. Such repayment will terminate in whole or in part your loan to CoinStrat and you shall no longer accrue Rewards on the amount of loans as of the time of your exercise of the call option. CoinStrat initiates the withdrawal process immediately following a withdrawal request when possible; however, we may require up to three (3) days after you submit your withdrawal request to process the withdrawal.

For every withdrawal request, you will be required to provide the details of the Digital Wallet to which you wish to receive your repayment of Digital Assets. For the avoidance of doubt, any repayment shall be in-kind (i.e. in the same type of Eligible Digital Assets loaned by you, but not the actual same Digital Assets originally transferred by you). In the event that the details you provide are inaccurate, incomplete or misleading, your Digital Assets may be permanently lost. We will not be liable for any loss that results from inaccurate, incomplete or misleading details that you may provide for such transfer. If the transfer address you specify is one to which we are unable to process transfers, we will have no liability for any resulting failure or delay in processing your requested withdrawal.

CoinStrat and our third-party partners may experience cyber-attacks, extreme market conditions, or other operational or technical difficulties which could result in the immediate halt of transactions either temporarily or permanently. Provided that CoinStrat has taken reasonable commercial and operational measures to prevent such events in technical systems controlled by CoinStrat, CoinStrat is not and will not be responsible or liable for any loss or damage of any sort incurred by you as a result of such cyber-attacks, operational or technical difficulties or suspensions of transactions. Withdrawal limits based on amounts and/or frequency may apply from time to time, based on legal, regulatory, AML and/or security considerations. Our policies and procedures may require additional security and/or compliance checks that require additional time to complete. Any individual request to exceed withdrawal limits set by CoinStrat must be sent via email to

Every transmission request shall be deemed pending until accepted by us. We may refuse to accept such request, or delay the processing of an approved request for any reasonable reason, including but not limited to inaccurate or misleading information provided by you, or any doubt or suspicion of fraud, misrepresentation, a sanctioned transaction, money laundering, terrorism financing or other financial crime related to your CoinStrat Account.

12. How Rewards Are Calculated and Earned

All Eligible Digital Assets loaned to CoinStrat via your CoinStrat Account that (1) are not being used as collateral for Fiat Loans, and (2) were not requested for external transmission or withdrawal (Eligible Digital Assets meeting each of these three criteria, “Loaned Digital Assets”) entitle you to Rewards while credited to your CoinStrat Account.

We periodically update our rates and the rate changes are made in our sole discretion. Rewards will be payable in arrears and added to the principal loaned by you to CoinStrat, as part of the Earn Service, and reflected in your CoinStrat Account balance weekly.

We calculate the Rewards on Loaned Digital Assets based on market demand for each Eligible Digital Asset. Reward rates are not determined based on CoinStrat’ income or profit, generated directly or indirectly as a result of the use by CoinStrat of a particular Digital Asset, a type of Digital Assets, or otherwise.

Rewards are payable based on a daily periodic rate applicable to the Loaned Digital Assets. The daily periodic rate is calculated by dividing the then-applicable annual reward rate by three hundred sixty-five (365) days; then it is further divided down to the hour, minute, and second of that day. Loaned Digital Assets, including those received as Rewards from previous weeks, will begin gaining Rewards according to the hour, minute, and second on the timestamp verifying the completion of the applicable transaction and shall cease and/or decrease the amount paid as Rewards at the moment when the User has entered an external transmission or withdrawal request, or posted any Loaned Digital Assets as collateral for a Fiat Loan. Therefore, any Loaned Digital Asset transferred mid-week will receive Rewards with no distinction, based on the rates calculated for the relative time within the allocation period.

We will reflect the Rewards earned for the previous period on or the 1st and 15th date of each month, through our platform. Your CoinStrat Account must be active on the date the Rewards are payable for you to receive the applicable Rewards. All Rewards will be added to your Account balance in-kind (in the same Eligible Digital Asset that is reflected in your CoinStrat Account). Once Rewards are added to your Account balance, they shall be treated as integral part of your loan to CoinStrat, for all intents and purposes. To make such in-kind Reward payments as accurately as possible, CoinStrat rounds non-integer, rational numbers to the sub-cent, which is the smallest possible decimal available for the applicable Eligible Digital Asset.

For users who are citizens or legal residents of the United States, CoinStrat requires your Taxpayer ID (TIN) or Social Security Number (SSN) to be updated in your CoinStrat Account in order to gain Rewards. CoinStrat is not obligated to reflect credits in your CoinStrat Account retroactively with Rewards that would have been gained if you had otherwise updated your profile with your TIN or SSN.

If CoinStrat has determined, in its sole and absolute discretion, that for any regulatory or legal reason we are limited in the Rewards rate we may offer you on your Eligible Digital Assets loaned to CoinStrat (or if we are completely restricted from paying any Rewards to you whatsoever), the Rewards to which you shall be entitled will be limited accordingly. Based on our reasonable interpretation of legal requirements, without prior notice, we may limit the Rewards to which you will be entitled.

If, at any time, for legal or other reasons, a CoinStrat Account is suspended or frozen by CoinStrat, Loaned Digital Assets connected to such CoinStrat Account shall not be eligible to earn Rewards.

13. Consent to CoinStrat’ Use of Digital Assets

In consideration for the Rewards payable to you on your CoinStrat Account and the use of our Services, you grant CoinStrat, subject to applicable law and for the duration of the period during which the Eligible Digital Assets are loaned to us through your CoinStrat Account, all right and title to such Digital Assets, including ownership rights, and the right, without further notice to you, to hold such Digital Assets in CoinStrat’ own Digital Wallet or elsewhere, and to pledge, re-pledge, hypothecate, rehypothecate, sell, lend, or otherwise transfer or use any amount of such Digital Assets, separately or together with other property, with all attendant rights of ownership, and for any period of time, and without retaining in CoinStrat’ possession and/or control a like amount of Digital Assets or any other monies or assets, and to use or invest such Digital Assets in CoinStrat’ full discretion. You acknowledge that with respect to Digital Assets used by CoinStrat pursuant to this paragraph:

  1. You will not be able to exercise rights of ownership;
  2. CoinStrat may receive compensation in connection with lending or otherwise using Digital Assets in its business to which you have no claim or entitlement; and
  3. In the event that CoinStrat becomes bankrupt, enters liquidation or is otherwise unable to repay its obligations, you may not be able to recover or regain ownership of such Digital Assets, and other than your rights as a creditor of CoinStrat under any applicable laws, you may not have any legal remedies or rights in connection with CoinStrat’ obligations to you.

14. Hard Forks

Any Blockchain may undergo software updates from time to time, which will result in a permanent divergence in the Blockchain (a “Hard Fork”). The result is such Blockchain will split into two separate and distinct Blockchains, and any Digital Asset on that original Blockchain may entitle its holders to a new type of Digital Asset (the “New Currency”). Due to the administrative complexity of being the repository for a hard-forked Digital Asset, the support of any New Currency in your CoinStrat Account is solely at the discretion of CoinStrat. If we do not make a public announcement confirming our support of a New Currency ahead of an anticipated Hard Fork, we will not support the New Currency and such New Currency will be an unsupported currency (“Unsupported Currencies”), in which case all CoinStrat Accounts will be denominated in the legacy Digital Asset and all Rewards will accrue and be payable in the legacy Digital Asset. You agree that CoinStrat assumes no responsibility whatsoever with respect to those Unsupported Currencies and you will not be able to recover the Unsupported Currencies from CoinStrat. CoinStrat assumes absolutely no responsibility whatsoever with respect to Unsupported Currencies.

In the event that a Hard Fork achieves the required consensus, it is possible that we will only support the New Currency and will discontinue our support of the legacy Digital Asset. In the event of a Hard Fork that entitles you to a New Currency, you are advised to withdraw the applicable Digital Assets from your CoinStrat Account prior to the date of the Hard Fork. CoinStrat is not obligated in any way to monitor or maintain balances of New Currency issued to holders of the applicable Digital Assets upon a Hard Fork, or to credit you for the value of such New Currency. In the event you wish to receive New Currency issued upon a Hard Fork, you are advised to withdraw the applicable Digital Assets from your CoinStrat Account prior to the date of the Hard Fork. All determinations regarding Hard Forks shall be made by CoinStrat in its sole and absolute discretion and in accordance with applicable law.

15. Taxes

Within CoinStrat’ platform, you will be able to see a record of the transactions related to your use of the Services which you may wish to use for the purposes of making any required tax filings or payments. It is your responsibility to determine what, if any, taxes apply to your use of the Services, and to collect, report, and remit the correct tax to the appropriate tax authority. We may deduct or make any tax withholdings or filings that we are required by law to make, but we are not responsible for determining whether and which taxes apply to your transaction, or for collecting, reporting, or remitting any taxes arising from any transaction or in connection with your CoinStrat Account. You are responsible for complying with applicable law. You agree that CoinStrat is not responsible for determining whether or which laws may apply to your transactions, including tax law. You are solely responsible for reporting and paying any taxes arising from your use of the Services.

17. Service Activity Statements

We will make all logs and records of activities concerning your use of the Services available to you through our platform only. We do not generate periodic statements showing the activity conducted through your use of the Services. You must examine these logs and records and notify us of any unauthorized use of your CoinStrat Account or credentials, or any error or irregularity with respect to the records of your use of the Services, within fourteen (14) calendar days after the error occurs. If notice is not received within the fourteen (14) calendar-day period, you will not be able to raise any further claim in this respect.

18. Conversion Rates

Any conversion between a Digital Asset and another Digital Asset or Fiat currency shall be made by us in accordance with the rates and prices applicable at the actual time of conversion. Applicable rates are indexed to those used by industry-leading platforms, as we may choose to use from time to time, in our sole discretion. We currently use rates provided by our own rates as determined by our liquidity providers. We may change these rate sources at any time and without giving notice or updating these Terms, and you shall not have any claims regarding our choice of rate sources or rates used by CoinStrat or made available by any third party.

19. Closing a CoinStrat Account

A. CoinStrat’ Right to CoinStrat Account Closure

We have the right to suspend, freeze or close your CoinStrat Account at any time for any reason without advance notice, including by blocking your access to the Account or the Services. If your CoinStrat Account has a balance when we close it, we will repay and return the remaining Digital Assets to you, including accrued Rewards earned until the close date, less any applicable Obligations, withholding tax and other applicable deductions, unless prohibited by applicable law. In the event of irregular activity, we may hold assets until we close your CoinStrat Account. Any Digital Assets that CoinStrat returns to you will be sent to the designated withdrawal addresses in your user profile on the CoinStrat platform for each respective Digital Asset you hold. CoinStrat Accounts are not transferable or assignable in whole or in part. CoinStrat may be required by law to turn over any Digital Assets related to abandoned or unclaimed CoinStrat Accounts to the state of your last known residence (“Escheatment”). Escheatment periods vary by jurisdiction, and you are responsible to determine the applicability of such laws in your place of residence. CoinStrat reserves the right to recover any administrative charges, payments or fees which it may incur in connection with such unclaimed or abandoned Accounts, as permitted by applicable law.

B. Your Right to Close Your CoinStrat Account

If you want to terminate your Account with CoinStrat, you may do so by notifying CoinStrat at Once your CoinStrat Account is closed, you agree: (a) to continue to be bound by these Terms, as required by Section 35 (Survival) (b) to immediately stop using the Services, (c) that we reserve the right (but have no obligation) to delete all of your information and CoinStrat Account data stored on our servers, and (d) that we shall not be liable to you or any third party for termination of access to the Services or for deletion of your information or CoinStrat Account data. You acknowledge that any legal obligations you may have under any other agreement with CoinStrat or its Affiliates (including any Fiat Loan Agreement or agreement governing lending or investing in CoinStrat or its Affiliates) will not be affected in any way by the termination of these Terms and any such other agreement between you and CoinStrat will continue to be in effect in accordance with its terms.

20. Liability for Unauthorized Transfers from Your CoinStrat Account

If you believe that your CoinStrat Account has been used by an unauthorized party, or if your Service Activity Statements reflect activity or transactions that you did not conduct or authorize, you must notify us IMMEDIATELY via email to YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING THE SECURITY AND CONFIDENTIALITY OF YOUR LOGIN DATA, AND YOU ACCEPT ALL RISKS OF UNAUTHORIZED ACCESS AND USE OF YOUR COINSTRAT ACCOUNT.

21. Eligible Digital Assets

We may, from time to time and in our sole discretion, add and/or remove certain Digital Assets from our list of Eligible Digital Assets. If a Digital Asset is removed, it will no longer be available to be used in connection with our Services. We will notify our Users of our intention to add and/or remove Digital Assets as soon as commercially reasonable. However, under certain circumstances (e.g. for legal reasons) such changes may be required to be made immediately and without prior notice. In the event any Digital Asset ceases to be an Eligible Digital Asset, you will no longer be entitled to receive any Rewards in connection therewith, or make any other use of it via our Services. We may choose to disallow the use of any Eligible Digital Asset for certain Services, or treat any Digital Asset as an Eligible Digital Asset for certain Users or groups of Users, in our sole discretion.

We may, from time to time, provide certain Services in connection with certain Eligible Digital Assets by different entities within the CoinStrat group, and any change in and/or assignment by the contracting entity shall not be considered an amendment of these Terms.

22. Disclosure of CoinStrat Account Information

We may disclose information to third parties about you, your CoinStrat Account, or the transactions you make:

  1. Where it is necessary for the provision of our Services under these Terms;
  2. In order to verify the existence and condition of your CoinStrat Account for a third party, such as a referral partner;
  3. For the purpose of conducting our AML and KYC checks and compliance with applicable laws;
  4. If you give us written authorization;
  5. In order to comply with any request or order by any government agency or competent court; or
  6. As described in our Privacy Policy (

23. Conflict/Disputes Involving Your CoinStrat Account

We are not liable to you for errors that may result in a financial loss to you. We may take any action that is authorized or permitted by these Terms or applicable laws without liability to you, even if such action causes you to incur fees, expenses or damages. If third parties make claims on your CoinStrat Account, or if we receive conflicting instructions from you, or if we become involved in or concerned about a dispute between you and any third party, we reserve the right to react in ways that we believe in good faith to be appropriate, including by closing, suspending or freezing your CoinStrat Account, delivering the Digital Assets available therein to you or to any third party, or interpleading assets to court, all as we reasonably deem appropriate under the circumstances. You are liable for all expenses and fees we incur for such conflicts or disputes, including internal costs and attorneys’ fees, and we may charge or deduct them directly from your CoinStrat Account balance.

We are not responsible for delays or losses incurred as a result of an error in the initiation of any transaction and have no obligation to assist in the remediation of such transactions. By initiating any transfer or using CoinStrat’ Services in any way, you attest that you are transacting in an Eligible Digital Asset which conforms to the particular Virtual Wallet into which assets are directed. For example, if you select an Ethereum Virtual Wallet Address to receive assets, you shall be solely responsible to assure that you are initiating a transfer of Ethereum alone, and not any other currency such as Bitcoin or Ethereum Classic. CoinStrat incurs no obligation whatsoever with regard to non- Eligible Digital Assets sent to CoinStrat, or for Eligible Digital Assets sent to an incompatible Digital Wallet Address. Erroneously transmitted assets will be lost. We recommend users send a small amount of Digital Asset as a test prior to initiating a transfer of a significant amount of Digital Assets.

We reserve the right to limit access to your CoinStrat Account, which can include temporarily or permanently removing your CoinStrat Account access via the internet, and/or restricting your CoinStrat Account, and/or closing your CoinStrat Account without prior notice to you (unless prior notice is required by law), and we shall have no liability for such actions. In addition, CoinStrat reserves the right to withhold or delay the transmission of assets to you if you fail to comply with these Terms. Our total aggregate liability to you for any claim is limited to the face value of the applicable item or transaction, or the actual value of any assets not properly credited or debited by us.

24. Legal Process Affecting CoinStrat Account

If any legal action, such as an attachment, garnishment, levy, seizure, third party claim or enforcement action by any competent authority in any jurisdiction (“Legal Process”) is brought against or in connection with your CoinStrat Account, we may refuse to permit (or may limit) withdrawals or transfers from your CoinStrat Account until the Legal Process is satisfied or dismissed. Regardless of the terms of such Legal Process, we have first claim to any and all assets in your CoinStrat Account. We will not contest any Legal Process on your behalf, and we may take actions to comply with Legal Process without liability to you, provided that we reasonably believe any such action is appropriate under the circumstances. If we incur any expenses in connection with any Legal Process, including without limitation reasonable attorneys’ fees, we may charge such expenses and fees to any of your CoinStrat Accounts without prior notice to you, or we may bill you directly for such expenses and fees. Any garnishment or levy against your CoinStrat Account is subject to our right of setoff and security interest.

25. Indemnification and Limitation of Liability; Legal Fees and Costs for Lawsuits

You agree to indemnify and hold harmless CoinStrat and its Affiliates, and their respective employees, managers, officers, directors, partners and shareholders from any losses, damages, suits and expenses, of whatever kind, including reasonable legal fees, that we incur in connection with or arising out of your access to or use of the Services, or our activities in connection with such Services, and for your breach of these Terms or violation of any law, regulation, order or other legal mandate, or the rights of a third party, or any act or omission by you or any person acting on your behalf while using your CoinStrat Account, regardless of whether the specific use was expressly authorized by you. You agree to comply with all applicable laws, regulations, or rules, and to not use your CoinStrat Account or the Services for any transaction or activity that is illegal or violates applicable laws, regulations or rules. Please note, your agreement to comply includes any and all applicable laws and regulations of the United States, as well as of your place of residency, citizenship, business, locality and any law applicable to you.

We are not liable to you for claims, costs, losses or damages caused by an event that is beyond our reasonable control (e.g. the acts or omissions of third parties, natural disaster, emergency conditions, government action, equipment or communications malfunction). We are not liable for special, incidental, exemplary, punitive or consequential losses or damages of any kind. Except for any setoff permitted by applicable law and Section 9 of these Terms, any obligations of ours may be satisfied solely from the assets of CoinStrat. Without limiting the generality of the foregoing, in no event shall you have any recourse, whether by setoff or otherwise, with respect to our obligations, to or against any assets of any person or entity other than CoinStrat, including, without limitation, any member, shareholder, Affiliate, investor, employee, officer, director, agent or advisor of CoinStrat. For the avoidance of doubt, the foregoing shall not limit any setoff permitted by applicable law and Section 9 of these Terms.

26. Disclaimer of Warranty

The CoinStrat services are provided on an “as is” and “as available” basis without any warranty under these terms and to the extent allowed by applicable law all express or implied conditions, representations, and warranties including, without limitation, any implied warranties or conditions of merchantability, fitness for a particular purpose, satisfactory quality, or arising from a course of dealing, usage, or trade practice, or warranty of non-infringement are disclaimed. In no event shall CoinStrat, its affiliates and service providers, or any of their respective officers, directors, agents, joint venturers, employees or representatives, be liable (a) for any amount greater than the value of the balance of your CoinStrat account(s) or (b) for any lost profits, diminution in value or business opportunity, any loss, damage, corruption or breach of data or any other intangible property or any special, incidental, indirect, intangible, or consequential damages, whether based in contract, tort, negligence, strict liability, or otherwise, arising out of or in connection with authorized or unauthorized use of the CoinStrat services or the CoinStrat account, or these terms, even if an authorized representative of CoinStrat has been advised of or knew or should have known of the possibility of such damages.

CoinStrat makes no representations about the accuracy, order, timeliness or completeness of historical or current eligible digital assets price data available through the CoinStrat services. CoinStrat will make reasonable efforts to ensure that requests for transactions are processed in a timely manner but CoinStrat makes no representations or warranties regarding the amount of time needed to complete processing (which is dependent upon many factors, including those outside of our control), and CoinStrat shall not be liable for any losses or damages which you may incur as a result of any delay in the provision of the services.

27. Disputes, Binding Individual Arbitration, and Class Actions and Class Arbitrations Waiver

A. Disputes. The terms of this Section shall apply to all Disputes between you and CoinStrat. For the purposes of this Section, “Dispute” shall mean any dispute, claim, or action between you and CoinStrat arising under or relating to your CoinStrat Account, the CoinStrat platform, these Terms, or any other transaction involving you and CoinStrat, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis, and shall be interpreted to be given the broadest meaning allowable under law.

B. Binding Arbitration: You and CoinStrat further agree: (i) to arbitrate all Disputes between the parties pursuant to the provisions in these Terms; (ii) these Terms memorialize a transaction in interstate commerce; (iii) the Federal Arbitration Act (9 U.S.C. § 1, et seq.) governs the interpretation and enforcement of this Section; and (iv) this Section shall survive termination of these Terms. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED. The arbitrator may award you the same damages and relief as a court sitting in proper jurisdiction could, and may award declaratory or injunctive relief. In addition, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court. The decision of the arbitrator shall be final and enforceable by any court with jurisdiction over the parties.

C. Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small claims court of your state or municipality if the action is within that court’s jurisdiction and is pending only in that court.

D. Dispute Notice. In the event of a Dispute, you or CoinStrat must first send to the other party a notice of the Dispute that shall include a written statement that sets forth the name, address and contact information of the party giving it, the facts giving rise to the Dispute, and the relief requested (the “Dispute Notice”). The Dispute Notice to CoinStrat must be addressed to, or to the most recent email or mailing address we have on file or otherwise in our records for you (the “CoinStrat Notice Addresses”). Any Dispute Notice to you shall be delivered by one of the communication channels you have provided CoinStrat, which may include email or other electronic transmission, and you agree that such a delivery of a Dispute Notice to you shall be sufficient. Should you require to obtain a Dispute Notice by any other communication channel, you must inform CoinStrat of such a requirement in writing. Following submission and receipt of the Dispute Notice, you and CoinStrat each agree to act in good faith to seek to resolve the Dispute before commencing arbitration. If CoinStrat and you do not reach an agreement to resolve the Dispute within sixty (60) days after the Dispute Notice is received, you or CoinStrat may commence an arbitration proceeding pursuant to this Section.

E. Waiver of class actions and class arbitrations. you and CoinStrat agree that each party may bring disputes against the other party only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, including without limitation federal or state class actions, or class arbitrations. accordingly, under the arbitration procedures outlined in this section, an arbitrator shall not combine or consolidate more than one party’s claims without the written consent of all affected parties to an arbitration proceeding. without limiting the generality of the foregoing, you and coinstrat agree that no dispute shall proceed by way of class arbitration without the written consent of all affected parties.

F. Arbitration Procedure. If a party elects to commence arbitration, the arbitration shall be governed by the rules of the American Arbitration Association (“AAA”) that are in effect at the time the arbitration is initiated (the “AAA Rules”), available at or by calling 1-800-778-7879, and under the rules set forth in these Terms, except that AAA may not administer any multiple claimant or class arbitration, as the parties agree that the arbitration shall be limited to the resolution only of individual claims. If there is a conflict between the AAA Rules and the rules set forth in these Terms, the rules set forth in these Terms shall govern. You may, in arbitration, seek any and all remedies otherwise available to you pursuant to federal, state, or local laws. All Disputes shall be resolved by a single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the selection of the arbitrator as provided in the AAA Rules. The arbitrator is bound by these Terms. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to, any claim that all or any part of these Terms is void or voidable. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction. You may choose to engage in arbitration hearings by telephone or by videoconference. Hearings in any arbitration commenced by you that are not conducted by telephone or videoconference shall take place in New York, New York, unless there is a location in the continental United States more convenient to you, in which case the arbitration shall take place either in New York, New York, or such other location in the continental United States, at your option.

G. Initiation of Arbitration Proceeding. If either you or CoinStrat decide to arbitrate a Dispute, we agree to the following procedure:

  1. Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at (“Demand for Arbitration”).
  2. Send one copy of the Demand for Arbitration, plus the appropriate filing fee, to

American Arbitration Association

Case Filing Services

1101 Laurel Oak Road, Suite 100

Voorhees, NJ 08043


File online using AAA WebFile at


File at any of the AAA’s offices.

  1. Send one copy of the Demand for Arbitration to the other party at the same address as the Dispute Notice, or as otherwise agreed to by the parties.

Hearing Format. In all hearing formats, the arbitrator shall issue a written decision that explains the essential findings and conclusions on which an award, if any, is based. During the arbitration, the amount of any settlement offer made by CoinStrat or you shall not be disclosed to the arbitrator.

  1. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration as determined by the Arbitrator in accordance with AAA Rules.
  2. Arbitration Fees. With respect to any Dispute where the amount claimed is $20,000 U.S. or less (or the equivalent amount in a different currency, whether fiat or otherwise), CoinStrat shall pay, or (if applicable) reimburse you for, all fees paid or payable to AAA, including filing, administration, and arbitrator fees (“Arbitration Fees”) for any arbitration commenced between CoinStrat and you (and whether initiated by CoinStrat or by you) pursuant to provisions of these Terms. You are responsible for all costs that you incur in connection with the arbitration other than Arbitration Fees, including without limitation, fees for attorneys or expert witnesses. You must reimburse CoinStrat any Arbitration Fees if (i) CoinStrat is the prevailing party in the arbitration or (ii) you withdraw the arbitration.
  3. Opt-out. You may elect to opt-out (exclude yourself) from the final, binding individual arbitration procedure and waiver of class and representative proceedings specified in these Terms by sending a written letter to the CoinStrat Notice Address within thirty (30) days of your initial assent to these Terms (including your first use of your CoinStrat Account or the CoinStrat platform) that specifies: (i) your name; (ii) your mailing address; and (iii) your request to be excluded from the final, binding individual arbitration procedure and waiver of class and representative proceedings specified in this Section. In the event that you opt-out consistent with the procedure set forth above, all other terms shall continue to apply.
  4. Amendments to this Section. Notwithstanding any provision in these Terms to the contrary, you and CoinStrat agree that if CoinStrat makes any future amendments to the dispute resolution procedure and class action waiver provisions (other than a change to CoinStrat’ address) in these Terms, CoinStrat will notify you and you will have thirty (30) days from the date of notice to affirmatively opt-out of any such amendments by sending a written letter to the CoinStrat Notice Address within thirty (30) days of CoinStrat’ notification that specifies: (i) your name; (ii) your mailing address; and (iii) your request to opt-out of such amendments. If you affirmatively opt-out of any future amendments, you are agreeing that you will arbitrate any Dispute between us in accordance with the language of this Section as stated in these current Terms, without any of the proposed amendments governing. If you do not affirmatively opt-out of any future amendments, you will be deemed to have consented to any such future amendments.
  5. Severability. If any provision in this Section is found to be unenforceable, that provision shall be severed with the remainder of these Terms remaining in full force and effect. The foregoing shall not apply to the prohibition against class or representative actions; if the prohibition against class or representative actions is found to be unenforceable, this entire Section shall be null and void. The terms of this Section shall otherwise survive any termination of these Terms.
  6. Exclusive Venue for Proceedings in Connection with Arbitration. CoinStrat and you agree that any proceeding to compel arbitration, confirm an award, or to seek interim or other relief in aid of arbitration, may be filed only in the competent state or federal courts located in New York County, New York.
  7. Our Ownership of the Services and CoinStrat’ Intellectual Property (IP)
  8. You agree and acknowledge that we own all right, title and interest to and in the Services, the associated software, technology tools and content, the CoinStrat website, any logos, identifying marks, images, illustrations, designs, icons, photographs, videos, text and other written and multimedia materials, the content displayed on the website or platform, and other materials produced by and related to CoinStrat (collectively, the “CoinStrat IP”). You acknowledge and agree that no proprietary rights are being transferred to you in such materials or information, and that you have no intention of using such materials or information inappropriately or to in any way harm CoinStrat or any of its affiliates, directors, officers or employees. You shall not prepare any derivative work based on the CoinStrat IP, nor shall you translate, reverse engineer, decompile or disassemble the CoinStrat IP.

29. Communications

We may record and monitor our telephone conversations with you and your electronic communications with us (chat, email, and other forms of electronic exchange). Unless the law requires otherwise, you consent in advance to such recording and monitoring and we do not need to remind you of these activities. You must promptly notify us of any change in your contact information, including residential post and email address. Failure to notify us in a timely fashion may result in delay or non-receipt of notices or correspondence.

30. Waiver

We may delay the exercise of any rights we have under these Terms, and any such delay shall not result in a waiver, relinquishment or modification of any of our rights. If we delay in any exercise of our rights, or if notwithstanding the foregoing CoinStrat somehow is deemed to have waived any of our rights, you are still obligated to pay us Obligations you may owe us, remove any violation of these Terms and/or otherwise follow our instructions (as applicable). Any delay or waiver of our rights applies only to the specific instance in which we decide to delay or waive the provision and does not affect our other or subsequent rights in any way.

31. Changes in Terms

Please be aware that the terms and conditions governing the Services can change over time. We reserve the right to discontinue or make changes to any of the Services. We may change these Terms, and we may add to or delete from these Terms, and the updated version will supersede all prior versions. We will provide notice of changes, additions, and deletions, as required by law. If we have provided advance notice and you do not agree with a change, you may close your CoinStrat Account(s) and demand repayment of outstanding loans before the effective date of the change, which shall be your sole remedy. The continued maintenance of your CoinStrat Account following the effective date of any change will constitute your acceptance of such change and subject your CoinStrat Account to the modified Terms.


These Terms, or any of the rights and/or obligations provided hereunder, may not be assigned or otherwise transferred by you to any other person or Entity, whether by operation of law or otherwise, without CoinStrat’ express written consent, and any attempted assignment in violation of this prohibition shall be void ab initio and of no effect. CoinStrat may assign or transfer these Terms and/or any or all of its rights and/or obligations hereunder at any time to any Affiliate of CoinStrat, with or without providing you with prior notice of the same. CoinStrat may assign or transfer these Terms and/or any or all of its rights and/or obligations hereunder at any time to any third party by providing prior notice. Any permitted assignment or transfer of or under these Terms shall be binding upon, and inure to the benefit of the successors, executors, heirs, representatives, administrators and permitted assigns of the parties hereto.

33. Force Majeure

We will not be liable for delays in processing or other non-performance caused by such events as fires, telecommunications, utility, or power failures, equipment failures, labor strife, riots, war, nonperformance of our vendors or suppliers, acts of God, pandemic or epidemic events, or other causes over which we have no reasonable control.

34. Survival

The provisions of Sections 16 (Taxes), 25 (Indemnification), 26 (Disclaimer of Warranty), 27 (Disputes, Binding Individual Arbitration, and Class Actions and Class Arbitrations Waiver), 28 (Our Ownership of the Services and CoinStrat IP), and 30 (Waiver) shall survive the termination of these Terms.